Login to your subscription account

FAQs

  • Login to your bobby account via our customer portal!

    Click here or you’ll find the portal located at the top right-hand side of your page. Select “manage subscriptions” on the bottom of the log in option to access your bobby subscription account powered by recharge!

    • Delivery location
    • Delivery frequency (2,4 or 6 weeks)
    • Delivery quantity (I WANT MORE !!!)
    • Personal details + payment method 
    • Adding +  swapping flavours
    • DELIVER NOW instead of later
    • Cancel at any time (dw we know you’ll be back)
  • We get it! Just select the “skip my next delivery” option once you login to your bobby subscription account!

  • SMS or email! If you are using recharge for the first time and can’t find the code via SMS, it will be delivered to the email address used at checkout!

  • You don't have to wait weeks for your upcoming order! Click the ORDER NOW option in your bobby subscription portal to have it delivered right away!

  • Yes you can! All these changes can be done via your bobby subscription account. Firstly, login in and then you will be able to add a new or swap out your current flavour for another one of our softie flavours.

  • You can cancel your subscription anytime in the “subscription” section of your bobby subscription portal.  

    As seen in our terms and conditions at sale, customers “must have subscribed to 2 charges/ payments before cancelling the subscription”.

  • If you still have no idea what you're doing … just email heyfriend@drinkbobby.com and we’ll help ya!